Frequently asked questions

Our Products & Rituals

How long until I see results and what to expect?

You've purchased our Magic Body Oil, or are thinking about purchasing our Magic Body Oil and are wondering what to expect. Don't worry, we've got you!

How long until I see results?

We know it’s important to understand what to expect, so here’s a clear guide to your journey.

Results don’t happen overnight, but with consistent use, most customers begin to notice early changes within the first few weeks, with more visible improvements building over time.

Your results timeline 

Days 1–21: Foundation building

Your body is adjusting and starting to respond. Changes may be subtle at this stage.

Days 22–42: Visible changes begin

You may start to notice early improvements as consistency starts to pay off.

Days 43–56: Firmness appears

Results become more noticeable, with stronger, more visible changes.

Days 56+: Transformation compounds

With continued use, results build and become more defined over time.

How much product do I need?

Each bottle is designed to support consistent use:

100ml bottle = approx. 2 weeks

200ml bottle = approx. 4 weeks

To reach the stage where more noticeable, meaningful improvements occur (around 6–8 weeks), you’ll typically need around 2 months’ worth of product.

This ensures your body has enough time and consistency to fully respond.

A gentle reminder ✨

Everyone’s body is different, so timelines can vary slightly. What matters most is daily, consistent use.

For added peace of mind, we offer a 60-day guarantee. If you haven’t seen results after consistent use over this period, you’re eligible for a refund.

If you ever have questions or want help getting the most out of your routine, we’re always here 💛

Are Besque products all natural?

Yes. At Besque, every formula is created with carefully selected natural ingredients, chosen to nourish your skin and hair as part of a simple, consistent daily routine.

We believe healthy skin and hair don't need complicated routines or unnecessary fillers. Instead, our products are thoughtfully developed using ingredients that work in harmony with your skin, with every ingredient carefully selected for a purpose.

We believe consistency is just as important as the ingredients themselves. Rather than offering quick fixes, we focus on creating products that become part of your everyday routine, helping to nourish and care for your skin and hair over time.

Every Besque product is proudly made in the UK and carefully quality checked before it reaches your door.

Want to know what's in your product?

We believe you should always know exactly what you're using on your skin.

That's why you'll find the full ingredient list displayed on every product page, making it easy to explore each formula before you purchase.

If you have any questions about a particular ingredient or product, you can reach out to our Customer Service team via our Contact Us page.

Are your products cruelty-free and vegan?

Absolutely! We believe beauty should be kind - not only to your skin, but to all living beings. 

Our collection is completely vegan and cruelty-free, meaning never tested on animals and free from animal-derived ingredients ✨

What skin types are Besque products suitable for?

Our skincare is designed to nurture all skin types - whether your complexion is dry, combination, sensitive, or mature, Besque embraces and enhances your natural glow with gentle botanical oils, antioxidants, and hydrating herbs. 💧

How should I store my products?

To keep your beauty collection at its best, store your Besque products in a cool, dry place away from direct sunlight. That way you preserve their freshness, nutrient integrity, and luxurious scent 🪴

How long will my product last after opening?

Most of our products stay at their best for 6 to 12 months after opening, thanks to our pure, additive-free formulations💧

Do your products contain any allergens?

Besque products are crafted from pure botanical oils and natural extracts. However, they are not suitable for anyone with nut allergies, as some of our formulations contain nut derived oils. 

If you have any known sensitivities to ingredients such as almond oil, lavender, or other plant extracts, we always recommend carefully reviewing the full ingredient list before use.

I’m not sure about the texture - is this normal?

Yes - this is completely normal ✨

Many of us are very used to traditional cream-based body products, which often sit on the surface of the skin and create an instant “coated” feeling.

Besque works differently.

Our body oils are designed to absorb deeply into the skin using lightweight, nutrient-rich oils that help support hydration beneath the surface, rather than simply sitting on top of it.

Because of this, the texture can feel different at first - especially if you’re transitioning from thick lotions or creams.

Our formulas are created to help deliver moisture deep into the skin barrier, leaving skin feeling soft, nourished, and balanced without the heavy or waxy finish some creams can leave behind.

For best results, we recommend:

  • Applying to damp skin after showering
  • Starting with a small amount
  • Allowing a minute or two for absorption

Many customers tell us their skin feels noticeably softer and smoother after giving their skin time to adjust to oil-based hydration 💛

Can I leave the hair oil in overnight?

Yes, absolutely. Leaving the Hair Oil in overnight allows the nourishing oils to deeply support the scalp and hair follicles. Simply cleanse thoroughly the next morning for soft, refreshed hair. Once you've woke up, give it a double shampoo followed by conditioner for silky smooth hair.

Frequently asked questions

Delivery & Tracking

How long does delivery take?

We aim to dispatch all orders within 24 hours, excluding weekends and holidays. Standard delivery typically takes:

UK: 1-3 Business Days
Europe & North America: 3-10 Business Days
Rest of the World: 5-9 Business Days

What is the delivery/shipping cost?

Enjoy free worldwide shipping over $99 - automatically applied at checkout 🌍✨ Customs fees or duties may still apply in some regions.

Do you ship internationally?

Yes - beauty knows no borders. We ship to over 220 countries worldwide! 🌸 

Whether you're in Canada, the EU, Australia, or beyond, we're committed to delivering your skincare beauty package from the UK to your door.

How can I track my delivery?

Once your order is dispatched, you'll receive a shipping confirmation email along with a tracking link. 

Use this link to watch your package’s journey and know exactly when your beauty arrives ✨

What should I do if my package is delayed or missing?

If your order hasn't arrived within the expected delivery timeframe, there are a few things you can check first.

  1. Check your tracking information for the latest delivery updates.
  2. If your tracking is still updating, your parcel is continuing to move through the courier's network. While delays can occasionally happen, an order that is still receiving tracking updates isn't considered lost.
  3. If your tracking hasn't updated for several days, your parcel is delayed beyond the expected delivery timeframe, or you believe it may be missing, please contact our Customer Service team through our Contact Us page with your order number.

We'll investigate with the courier where needed and work with you to find the most appropriate solution as quickly as possible.

My order hasn’t arrived - can you help?

If your order hasn't arrived within the expected delivery timeframe, we're here to help.

Before getting in touch, we recommend checking your tracking information for the latest delivery updates.

If your tracking is still updating, your parcel is continuing to move through the courier's network. While delays can occasionally happen, an order that is still receiving tracking updates isn't considered lost.

If your tracking hasn't updated for several days, your parcel appears to be delayed beyond the expected timeframe, or you believe your order may be lost, please contact our Customer Service team through our Contact Us page with your order number. We'll investigate with the courier where needed and keep you updated every step of the way.